Starter
Solo operators · about 5–10 calls a day
$49/mo
Billed monthly. Switch to annual to save $98.
200
minutes a month
1
phone number
3
AI receptionists
$0.25
per extra minute
Pricing
Every call answered, 24/7.
Less than $4 a day.
Every plan gets every feature. You only choose how much calling capacity you need.
Growth
Growing teams · about 15–25 calls a day
$119/mo
Billed monthly. Switch to annual to save $238.
500
minutes a month
3
phone numbers, routed by department
6
AI receptionists
$0.22
per extra minute
Scale
Multi-location operations · 35+ calls a day
$235/mo
Billed monthly. Switch to annual to save $470.
1,000
minutes a month
5
phone numbers, routed by department
Unlimited
AI receptionists
$0.20
per extra minute
- Live in under 10 minutes
- No contract, cancel anytime
- Keep your existing number
Included in every plan
Every tool. Every plan. No upgrades to unlock.
Starter, Growth and Scale run on the exact same platform. Plans differ only in minutes, numbers and receptionists.
Meet Vinny, your AI supervisor
Tell Vinny what you want changed, by voice or chat, and he updates your receptionists for you. No settings to dig through.
- Updates hours, answers and scripts on request
- Advises on best practices from your own calls
- Explains your analytics in plain English
Answers and books
- Answers 24/7 in under half a second
- Unlimited callers at once, no hold music
- Books into Google Calendar, Cal.com, Calendly or Acuity
- Transfers urgent callers to your team
- Department routing across your numbers
Gets better every week
- Every call scored for quality, 0–100%
- Improvement notes with 1-click fixes
- Red-flag alerts when a caller hangs up early
- Full analytics, including side-by-side comparisons across locations
Fits your business
- Call recordings you can play or download
- Transcripts and AI summaries of every call
- Syncs with HubSpot, Salesforce, GoHighLevel, Zapier, Make and Slack
- Live human support when you need it
Optional: Done-for-you setup with priority tuning · $199 one-time, free on annual plans
Our engineers set up your phone tree, greetings, calendar and call forwarding, then tune your receptionist's scripts with you 1-on-1.
More than 1,000 minutes, or more than 5 numbers? Get volume pricing for high call volumes.
Talk to us3 Simple Steps to Launch
Takes under 10 minutes to go liveWhat happens after you subscribe?
1
Choose or Forward NumberInstantly claim a dedicated local or toll-free number, or set up conditional call forwarding from your current carrier in 60 seconds.
2
Set Hours & KnowledgeConnect Google Calendar and set your hours. Use 1-click industry templates or chat with Vinny to train your receptionist on business rules.
3
Go Live & Never Miss CallsYour AI answers 24/7 in under 500ms, books real appointments, transfers urgent callers, and delivers instant recordings and summaries.
The math
97% less than a receptionist. And it works nights and weekends.
Answering 500 minutes of calls a month costs $3,600+ with a full-time hire and about $675 with a live answering service. Growth covers it for $119, takes unlimited calls at once, and books straight into your calendar.
See how we calculated thisMonthly cost to answer 500 minutes of calls
Interactive Monthly-Cost Calculator
Estimate What You Will Actually Pay
Enter your anticipated monthly call minutes. See included allowances, estimated overages, and the most cost-effective tier for your volume.
Billing commitment:
Estimated volume: ~5 calls/day (assuming ~3.5 min/call)
min / month
50 min (Light)500 min (Standard)1,000 min (Scale)2,000 min3,000+ min (Fleet)
Quick Presets:
Suggested Recommendation for 500 Minutes
The Growth Plan offers the lowest estimated cost at $119.00/mo.
Starter
200 min included$124.00/mo
$49/mo base + estimated overage
Base plan allowance:200 min
Expected monthly usage:500 min
Estimated overage:300 min
Overage rate:$0.25 / min
Overage cost:+$75.00
1 Dedicated Number
Up to 3 AI Agents
★ Lowest Estimated Cost
Growth
500 min included$119.00/mo
$119/mo base + estimated overage
Base plan allowance:500 min
Expected monthly usage:500 min
Estimated overage:0 min (within plan)
Overage rate:$0.22 / min
Overage cost:$0.00
Up to 3 Dedicated Numbers
Up to 6 AI Agents
Scale
1,000 min included$235.00/mo
$235/mo base + estimated overage
Base plan allowance:1,000 min
Expected monthly usage:500 min
Estimated overage:0 min (within plan)
Overage rate:$0.20 / min
Overage cost:$0.00
Up to 5 Dedicated Numbers
Unlimited AI Agents
Capacity Reminder:Every plan includes every feature, so minutes are not the only factor. If you need 2–3 phone numbers or more than 3 AI receptionists, choose Growth. If you need 4–5 numbers or unlimited AI receptionists, choose Scale regardless of minutes.
Actual Billing Rules:Estimates are for planning. Production calls are metered in standard 60-second increments with short misdials (<5 seconds) filtered out. Overages are billed at transparent flat rates without surprise penalties. Annual plans include 2 months free and free $199 setup.
Economic & Capacity Analysis
The True Cost of Answering 500 Monthly Minutes
Standardized comparison across three front-desk models for an active business answering ~15–20 customer calls per day.
Monthly Cost Visual Scale (0 to $3,600+)Baseline: 500 Call Minutes
In-House Receptionist
$7.20 / min$3,600+/mo
Traditional Call Center
$1.35 / min$675/mo
PhoneCalls Pro AI
$0.24 / min$119/mo
In-House Receptionist
Full-Time Employee
$3,600+/mo
$7.20 / min
Weekly Availability
40 hrs / week (9am–5pm M–F)
24% of the week (unstaffed 76%)
Simultaneous Lines
1 caller at a time (voicemail for others)
Calendar Scheduling
Manual entry
Overage / Extra Time
N/A (Overtime $28+/hr)
Misses evenings, nights, and weekends
Costly payroll taxes, benefits & PTO
Callers wait when receptionist is occupied
Staff turnover & recurring hiring costs
In-person physical presence
Handles physical mail & errands
Traditional Call Center
Live Virtual Answering (e.g. Ruby)
$675/mo
$1.35 / min
Weekly Availability
24/7/365 coverage
100% of the week
Simultaneous Lines
Shared queue (frequent 30–90s hold times)
Calendar Scheduling
Requires high-tier addon ($$$)
Overage / Extra Time
$1.25 – $1.50 / min
Rigid, impersonal scripted message taking
Callers often placed on hold during surges
High per-minute overage rates ($1.30+/min)
Cannot execute complex live calendar logic
Human voice answering
24/7 availability
PhoneCalls Pro AI
Growth Plan (500 min included)
$119/mo
$0.24 / min
Weekly Availability
24/7/365 (<500ms voice pickup)
100% of the week (0 missed calls)
Simultaneous Lines
Unlimited simultaneous callers (0 hold time)
Calendar Scheduling
Real-time Google Calendar/CRM sync included
Overage / Extra Time
$0.22 / min (transparent flat rate)
Virtual voice only (cannot brew office coffee)
Sub-500ms natural conversational voice
Unlimited simultaneous line capacity
Direct calendar booking & CRM integration
Self-learning Vinny supervisor with call transcripts
Compare Plans
Every feature is on every plan. Only capacity changes: minutes, numbers, AI receptionists and overage rate.
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Capacity (the only thing that changes between plans) | |||
Minutes per Month | 200 | 500 | 1,000 |
Overage Rate per Min | $0.25 | $0.22 | $0.20 |
Dedicated Phone Numbers | 1 | 3 | 5 |
AI Receptionists | Up to 3 | Up to 6 | Unlimited |
| AI Supervisor & Quality Observability | |||
Vinny AI Supervisor (Voice & Chat) Your AI supervisor. Talk or chat with Vinny to update agent knowledge, hours, and skills hands-free, and get best-practice advice. | |||
Full Call Audio Recordings & Playback Listen to secure call recordings and download MP3s directly from your call log. | |||
Speaker-Diarized Transcripts & Summaries Read full transcripts split into caller and receptionist bubbles with executive AI summaries. | |||
Agent Quality Health Scoring (0–100%) Every call is evaluated automatically to rate agent performance and spot friction. | |||
Granular Improvement Notes & 1-Click Fixes Identifies why callers hung up or what info was missing, drafting 1-click knowledge patches. | |||
Abrupt Hangup & Red-Flag Detection Proactively flags short calls and early drop-offs so you can resolve caller friction. | |||
Fleet Analytics & Multi-Location Benchmarks Cross-agent aggregate analytics and side-by-side benchmarks across locations. | |||
| Workflows & Ecosystem Integrations | |||
Multi-Calendar Appointment Scheduling Syncs with Google Calendar, Cal.com, Calendly, or Acuity to book appointments in real time. | |||
Smart Call Forwarding to Staff Automatically transfer urgent callers to your team or on-call mobile phone. | |||
Department Routing Across Your Numbers Route different incoming phone lines to different agent personas or human departments. Most useful once you have 2+ numbers. | |||
CRM & Webhook Automation Connects to HubSpot, Salesforce, GoHighLevel, Zapier, Make, and Slack to sync leads and call logs. | |||
Live Human Support | |||
Got Questions?
Frequently Asked Questions
Quick, clear answers to help you choose with complete confidence.
Every plan includes every feature, so you are only choosing capacity. Choose Starter ($49/mo) if you have 1 phone number and handle ~5–10 calls per day (200 minutes included). Choose Growth ($119/mo) for ~15–25 calls/day (500 minutes included), up to 3 phone numbers routed by department, and up to 6 AI receptionists. Choose Scale ($235/mo) if you operate multiple locations or a high-volume fleet needing 1,000 minutes, up to 5 numbers and unlimited AI receptionists.
Stop sending callers to voicemail.
Most businesses are live in under 10 minutes. Annual plans include free done-for-you setup with priority tuning.
Start with GrowthQuestions? See how billing works